Unit4 ERP Managed Services in South Wales and Cardiff
Equinox Consulting provides specialised managed services tailored to meet the unique needs of your business.
Our managed services cover a range of essential functions to optimise your Unit4 ERP system, ensuring that it performs at peak efficiency.
Unit4 ERP Managed Services in South Wales and Cardiff
Equinox Consulting provides specialised managed services tailored to meet the unique needs of your business.
Our managed services cover a range of essential functions to optimise your Unit4 ERP system, ensuring that it performs at peak efficiency.
Your Local Unit4 ERP Managed Services Provider in South Wales and Cardiff
At Equinox, we’re your local experts in South Wales, specialising in managed services for the Unit4 ERP system.
Operating directly from the heart of the region, we cater specifically to businesses, educational institutions, and local councils in Cardiff and its surroundings.
Unmanaged ERP systems can lead to unexpected breakdowns, security vulnerabilities, financial losses due to downtime, operational inefficiencies, and hindered growth due to lack of optimisations.
At Equinox, we have our managed services ready to help you avoid that:
System Maintenance: We handle all the regular updates and maintenance your ERP system needs so you can avoid unexpected problems and downtime.
Custom Solutions: We understand every organisation is different. We tailor our services to fit your specific needs, making sure your ERP system works exactly how you need it to.
Local Support: Our team is right here in South Wales. We know the community and the local business landscape, which means we can provide fast and relevant assistance whenever you need it.
Our goal is to simplify your ERP system management, allowing you to focus more on growing your business and less on technical problems.
Benefits Of Unit4 ERP Managed Services

Streamlining

Cost Savings

Expertise

Reduced Risk

Latest Technologies

Scalability
Managed services offer many benefits over traditional in-house IT departments because they’re easier to scale up or down, meaning you don’t have to pay for extra manpower when it’s not needed (such as during off-peak hours).
By partnering with a managed service provider, businesses can focus on their core objectives while relying on experienced professionals to handle their Unit4 ERP needs.
Testimonial
“Great customer service, professional and very helpful. I highly recommend Equinox. They provide excellent service, using experienced and knowledgeable consultants.”
– Ania Bordon
Testimonial
“Great customer service, professional and very helpful. I highly recommend Equinox. They provide excellent service, using experienced and knowledgeable consultants.”
– Ania Bordon

The Struggles of Operating Without Managed Services
Without managed services, companies often struggle to keep their systems running efficiently, leading to technical issues, downtime, and increased frustration among employees.
This lack of expert support can significantly impact a company’s productivity and bottom line.
At Equinox, we understand these challenges, which is why we offer managed services.
Our goal is to ensure that your systems are always optimised and that your team can focus on their core tasks without getting bogged down by technical difficulties.
By entrusting your IT needs to us, you can avoid the common pitfalls of managing complex systems in-house and keep your business operations seamless and hassle-free.

Managed Service Packages for Cardiff and South Wales
We understand that your business is unique, with its own set of challenges and needs, especially when it comes to maintaining and enhancing your Unit4 ERP system.
That’s why we’ve designed our managed service packages with Cardiff and South Wales businesses in mind.
Our Packages Cater to Your Needs:
Silver Package: Ideal for small businesses or startups in the region, offering up to 10 support tickets a month for those essential upkeep tasks.
Platinum Package: Designed for established businesses in Cardiff and South Wales, this package supports your growing needs with up to 50 support tickets a month.
Diamond Package: The ultimate support solution for major players in the local economy, providing unlimited support tickets each month, ensuring your ERP system scales with your business.
Contact Equinox Consulting today to discuss which package aligns best with your business goals in South Wales and Cardiff.
We’re also happy to guide you through our customisable options, ensuring you get the precise level of service your business deserves.
included in our Managed services
We can tailor the managed services to your specific business needs. However the standard areas of cover are:
Support
With our leading support software, our team are able to provide a self service portal, incident management, problem management and track the progress and review SLA.
Development
This can cover anything from a quick fix required by a support ticket or the management of a system upgrade or reimplementation. We have software to support us in the delivery of all projects and can assist keeping track of all governance.
Management
We will look to manage your system road map throughout the project. We will do all the work on business cases or problem statements and present it to your stakeholders for review. Working with your IT & finance departments so we can fit in with your strategic views of where your business is going.
Service Reviews
Regular service reviews allowing you to keep track of the relationship and see how we are progressing. Full service packs are delivered before each meeting to give you time to review and feedback.

Why Choose Us?
Since our founding in 2015, Equinox Consulting Limited has evolved into a trusted partner for addressing all your Unit4 ERP needs, whether they involve issues, fixes, or comprehensive projects.
At Equinox, we proudly wear our HEART on our sleeves—this is the core of who we are. Our values are not just words; they are principles we live by every day:
Honesty: We operate with integrity in every interaction, ensuring you can rely on us for truthful and straightforward communication.
Energy: We bring enthusiasm and vigour to every project, driving initiatives forward with positivity and dynamism.
Accountability: We take full responsibility for our services, consistently delivering on promises with the highest standards of excellence.
Respect: We honour your vision and goals, treating your business ambitions as our own.
Transparency: Clear and open communication is fundamental, enabling trust and long-term relationships.
Let’s work together to harness the full potential of your Unit4 ERP system.
Let’s Connect
Your journey to success is just one conversation away. If you have any questions or need further information about our services, don’t hesitate to reach out.
We’re here to help you navigate your options and ensure you have all the details you need to make the best decision for your business.
Our Top Unit4 ERP Managed Services FAQs
Common questions and answers about our managed services:
What are the benefits of managed services?
Often, companies may find themselves with the Unit4 ERP software installed but need to know how to proceed. This is where our managed services can help you out.
We embed ourselves as part of your team. Unlike other consultancy businesses, we will not disappear into the horizon once your service is complete.
We can help organisations that have a system installed and need support due to internal business changes.
Equinox understands the unique needs of your business, which is why our managed service packages are tailored to suit your specific requirements.
With our comprehensive services, we ensure that your ERP infrastructure is meticulously maintained, expertly managed, and continuously upgraded to minimise any disruptions and maximise its uptime.
Managed services are beneficial for businesses of all shapes and sizes.
For smaller businesses, cost savings and reduced risk are the key benefits.
For larger businesses that have the budget to afford in-house staff, they may use Unit4 ERP managed services for convenience and skill. Managed services take away the stress of hiring new employees and training them, as well as ensure your business can stay on top of its game at no extra cost to you.
If you’re wondering whether an Equinox Managed Service Package is the right fit for your business needs, the answer is a resounding yes.
Our tailored managed service packages offer the technical support necessary to drive your business forward.
Get in touch with Equinox Consulting today to initiate a discussion about your specific needs and benefits from the advantages of a customised managed service package.
Need Help With Unit4 ERP Managed Services?
Send us a message and one of our team will be in touch.
Customers We Work With








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