Expert Unit4 ERP Managed Services for Universities

Is your university looking to improve the performance and efficiency of your Unit4 ERP system?

Equinox Consulting offers specialised managed services crafted to meet the distinct requirements and challenges faced by academic institutions.

Expert Unit4 ERP Managed Services for Universities

Is your university looking to improve the performance and efficiency of your Unit4 ERP system?

Equinox Consulting offers specialised managed services crafted to meet the distinct requirements and challenges faced by academic institutions.

Unit4 ERP Managed Services for Universities by Equinox Consulting

At Equinox Consulting, we’re all about creating tailored Unit4 ERP services that fit universities just right.

We know how crucial it is to have a Unit4 ERP system that works smoothly, is safe, and can do everything you need it to do.

An ERP system that’s a bit sluggish can really slow down everything from managing finances to getting resources where they need to be.

Delays in these critical operations can hinder educational programs and support services, frustrating staff and educators, and potentially impacting the student experience.

Such inefficiencies can even affect the university’s reputation and its ability to attract new talent.

That’s where we come in. Our services are designed to tackle these exact problems. We’ll help you avoid the common headaches like things running slowly, security worries, and growth pains.

Our aim? To turn your Unit4 ERP system into a reliable partner that makes everything run like clockwork, keeps data safe, and grows with you.

This way, universities can do what they do best: teach, inspire, and make a difference.

Benefits Of Unit4 ERP Managed Services for Universities

Streamlining

Cost Savings

Expertise

Reduced Risk

Latest Technologies

Scalability

Collaborating with a managed services provider offers a wealth of benefits to universities, particularly when compared to the constraints of traditional in-house IT teams.

These services are notably scalable, which means support can be dialled up or down without the need to permanently increase staffing numbers. This adaptability is perfect for universities, which might see varying demands at different times of the academic year, ensuring they’re not saddled with additional staff costs during quieter periods.

Opting to work with a managed service provider like Equinox Consulting allows universities to focus more energy and resources on their fundamental goal of educating and empowering students.

Universities can rest assured that their ERP needs are in the hands of experienced professionals who are committed to ensuring everything runs smoothly.

Testimonial

“Equinox Consulting provide a refreshing approach to the Unit4 ERP Industry.

Not only are they led by a strong female team, they are also very clear and upfront about their values ‘HEART’ – Honesty, Energy, Accountability, Respect, and Transparency.

Everything they do to support their clients, team and contractors always fits with these and I would highly recommend them to any company looking for Unit4 ERP support.“

– Sarah Banks

Testimonial

“Equinox Consulting provide a refreshing approach to the Unit4 ERP Industry.

Not only are they led by a strong female team, they are also very clear and upfront about their values ‘HEART’ – Honesty, Energy, Accountability, Respect, and Transparency.

Everything they do to support their clients, team and contractors always fits with these and I would highly recommend them to any company looking for Unit4 ERP support.“

– Sarah Banks

The Struggles of Operating Without Managed Services

Without the backing of specialised Unit4 ERP support services, universities often face hurdles in keeping their systems running efficiently, leading to technical snags, downtime, and increased frustration among faculty and staff.

This lack of specialised support can significantly impact a university’s operational effectiveness and its capability to serve its student body effectively.

Our goal is to ensure that your systems are always optimised, allowing your team to focus on their core duties without being bogged down by technical issues.

By entrusting your IT needs to us, you can avoid the common challenges that come with managing complex systems internally.

Managed Service Packages for Universities

At Equinox Consulting, we understand that every university has its distinct set of challenges and requirements, especially when it comes to managing and enhancing its Unit4 ERP system.

That’s why our managed service packages have been specifically formulated to ensure that every university can find a service that matches its unique needs.

Our Packages Tailored for Universities:

Silver Package: Perfect for smaller universities or those newly integrating Unit4 ERP systems, offering up to 10 support tickets per month for those crucial maintenance tasks.

Platinum Package: Aimed at universities with more established requirements, this package provides up to 50 support tickets a month to help manage your growing demands.

Diamond Package: The ultimate support solution for major players in education, providing unlimited support tickets each month, ensuring your ERP system scales with you.

Reach out to Equinox Consulting today to find out which package is the best fit for your university’s objectives.

We’re here to guide you through our options, ensuring that you receive the exact level of service your university needs.

included in our Managed services

We can tailor the managed services to your specific business needs. However the standard areas of cover are:

Support

With our leading support software, our team are able to provide a self service portal, incident management, problem management and track the progress and review SLA.

Development

This can cover anything from a quick fix required by a support ticket or the management of a system upgrade or reimplementation. We have software to support us in the delivery of all projects and can assist keeping track of all governance.

Management

We will look to manage your system road map throughout the project. We will do all the work on business cases or problem statements and present it to your stakeholders for review. Working with your IT & finance departments so we can fit in with your strategic views of where your business is going.

Service Reviews

Regular service reviews allowing you to keep track of the relationship and see how we are progressing. Full service packs are delivered before each meeting to give you time to review and feedback.

Why Choose Us?

Since our founding in 2015, Equinox Consulting Limited has evolved into a trusted partner for addressing all your Unit4 ERP needs, whether they involve issues, fixes, or new projects.

At Equinox, we proudly wear our HEART on our sleeves—this is the core of who we are. Our values are not just words; they are principles we live by every day:

Honesty: We operate with integrity in every interaction, ensuring you can rely on us for truthful and straightforward communication.

Energy: We bring enthusiasm and vigour to every project, driving initiatives forward with positivity and dynamism.

Accountability: We take full responsibility for our services, consistently delivering on promises with the highest standards of excellence.

Respect: We honour your vision and goals, treating your business ambitions as our own.

Transparency: Clear and open communication is fundamental, enabling trust and long-term relationships.

Let’s work together to harness the full potential of your Unit4 ERP system.

Let’s Connect

Your journey to success is just one conversation away. If you have any questions or need further information about our services, don’t hesitate to reach out.

We’re here to help you navigate your options and ensure you have all the details you need to make the best decision for your business.

Our Top Unit4 ERP Managed Services FAQs

Common questions and answers about our managed services:

What are the benefits of managed services?

What are the benefits of managed services?
Often, companies may find themselves with the Unit4 ERP software installed but need to know how to proceed. This is where our managed services can help you out.

We embed ourselves as part of your team. Unlike other consultancy businesses, we will not disappear into the horizon once your service is complete.

We can help organisations that have a system installed and need support due to internal business changes.

What is a managed service package?

Equinox understands the unique needs of your business, which is why our managed service packages are tailored to suit your specific requirements.

With our comprehensive services, we ensure that your ERP infrastructure is meticulously maintained, expertly managed, and continuously upgraded to minimise any disruptions and maximise its uptime.

Who Should Use Managed Services?

Managed services are beneficial for businesses of all shapes and sizes.

For smaller businesses, cost savings and reduced risk are the key benefits.

For larger businesses that have the budget to afford in-house staff, they may use Unit4 ERP managed services for convenience and skill. Managed services take away the stress of hiring new employees and training them, as well as ensure your business can stay on top of its game at no extra cost to you.

Is An Equinox Managed Service Package Right For You?

If you’re wondering whether an Equinox Managed Service Package is the right fit for your business needs, the answer is a resounding yes.

Our tailored managed service packages offer the technical support necessary to drive your business forward.

Get in touch with Equinox Consulting today to initiate a discussion about your specific needs and benefits from the advantages of a customised managed service package.